Remote help when you need it.
Use this page during a Bliss IT support call. Download the Remote Assist app, open it, and your technician will guide you through the rest.
Simple wording, large tap targets, and safety notes to reduce customer confusion during support calls.
Download Remote Assist
For Windows PCs and laptops. Download the app, open it, then share the session code with your Bliss IT technician.
Need help from a phone, tablet, or Mac? Your technician will provide the right instructions during the support call.
Download the app
Tap the download button above and save the Remote Assist app.
Open Remote Assist
Approve the browser or security prompt if asked.
Share your code
Give the session code to your Bliss IT technician.
Quick questions
Is remote support safe?
Yes. You must approve the session, and you can disconnect at any time.
What if Windows blocks the download?
Only continue if you are on a scheduled Bliss IT call. Your technician can guide you through the prompt.
Can Bliss IT access my computer later?
No unattended access unless separately arranged and approved by you.